Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit or make purchases from our edible oil store.
1. Information We Collect
We may collect the following information when you use our website:
- Full name
- Email address
- Mobile number
- Billing and shipping address
- Account login information (if applicable)
- Order history and purchase details
- Payment transaction information (processed securely)
- Device information, browser type, and IP address
2. How We Use Your Information
Your information is used to:
- Process and deliver your edible oil orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our website, products, and services.
- Offer personalized product recommendations.
- Comply with legal and regulatory obligations.
3. Payment Security
Your payment security is our priority. We do not store your credit card, debit card, UPI, or banking details. All transactions are processed through secure and encrypted payment gateways that follow industry-standard security practices.
4. Sharing of Information
We never sell or rent your personal information. We may share limited information only with:
- Trusted payment gateway providers
- Delivery and logistics partners
- Government or legal authorities when required by law
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve your shopping experience, remember your preferences, and analyze website performance. You may disable cookies through your browser settings, although some website features may not function correctly.
6. Data Retention
We retain your personal information only for as long as necessary to complete your orders, provide customer support, maintain records, and comply with applicable legal requirements.
7. Your Rights
- Access your personal information.
- Update or correct your account details.
- Request deletion of your personal data where legally permitted.
- Opt out of promotional emails and marketing communications.
8. Data Security
We implement appropriate administrative, technical, and physical security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to safeguard your data, no internet transmission is completely secure.
9. Product Quality & Customer Information
Customer information collected during purchases is used only for order processing, delivery, customer support, and improving our edible oil products and services. Product reviews submitted by customers may be displayed publicly without revealing sensitive personal information.
10. Third-Party Services
Our website may contain links to third-party services such as payment gateways or courier tracking portals. We are not responsible for the privacy practices of these external websites. We encourage users to review their respective privacy policies.
11. Children's Privacy
Our website is intended for users aged 18 years and above. We do not knowingly collect personal information from children without parental consent.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Updated versions will be posted on this page with the latest effective date.
13. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.